Please help me decide - BIG decision, NOT much time!!

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kinesis

Member
Feb 8, 2006
138
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So last night I ordered an Anthracite work (RH) fromi Bal.Com (UK). Today I have been patiently waiting for my delivery note to arrive in my inbox but just now I have recieved the following email from Bal.com:

"Dear Ms Knight,

Thank you for your inquiry.

Unfortunately the item you wish to purchase is sold out.
It appears as available online because it's not updated in the system yet.

We do carry the work handbag in : Maldives, Charbon, Storm, Mandarin, White Pearl, Black, Raisin, Pebble and Pomegranate.

Thank you for your interest in Balenciaga.

We wish to welcome you back soon on Balenciaga Online Shop.

If you have any other questions regarding your order, please email us at [email protected].

Balenciaga Customer Service"



So, what do I do?

Options:
- get a Part-Time or City instead
- get a work, but in a different colour

The other colours I'd consider are: Pebble, Tempete, Charbon, Raisin.

Or I can just cancel the whole thing and go on the hunt for one.

Sooooooooo disappointed. So, so so disappointed :sad:

Bella xo
 
you could go with the part time, it's got a strap which is a plus! and it carries a lot of stuff. Otherwise charbon or raisin would be good choices for a work. good luck, it's sucky when that happens, but you will find the one!
 
Yep Part-Time is where I think I'm leaning too... :smile:

I have to say, I am not at all impressed with the, erm "quality" of correspondance from Bal.com (UK). Its all very clincial and not especially helpful. You'd think that a big name luxury goods brand like Balenciaga would have impeccable customer service - there is nothing impressive about what I've recieved thus far, that's for sure :S
 
Before I settled for a BBag that was my second choice, I'd at least call Saks, NM, Barneys, just to name a few stores that carry Balenciagas, to see if they could find you one you really want in their computer. If they aren't able to locate one, then I would decide on what color I liked almost as much as Anthracite, and go for it! Good luck on your "hunt". :nuts::nuts::nuts:
 
I think if you're that disappointed, you should try to find an Anthra Work before you settle. I also think the PT would be a best second choice. The other colors are nice, but I think you shouldn't settle without trying some other options first. Good Luck
 
^Ditto! With a little patience and diligence I think you could find the Anthra Work. SO if that's what you really want I would stick it out...otherwise, I think the part time is a good substitute, but don't settle if you don't think you will be happy... G/L!
 
Definitely take a look around for the Anthra Work if that is your first choice -- sometimes the hunt is half the fun! Otherwise the PT is a good choice for the optional shoulder strap. It doesn't hold as much as the Work though. Good luck!
 
Personally, I would cancel the whole thing and go hunting for one! I am not impressed with Bal.com There is so much stuff on there that shows available - yet there are actually none left at all! They are so lazy in their updates :sad:
 
Thank you all so much for your replies :smile: At this stage I've ordered an Anthra Part-Time from Bal UK. If they come back to me and say that the PT also isn't available, there'll be hell to raise!!!

As far as going to different stores, here in the UK we are quite limited. I already asked at Harvey Nic's about getting a bag in and they said they can't do it... I *would* have been willing to settle for a different color had I not felt so miffed by the Bal.com customer "service"! I had thought that this was the best option for buying a bag because at least I know there is no issue with authenticity.. but now I am realising why the "second hand" market in Bals is so active!

I will update tomorrow - hopefully with a confirmed shipping number and then later with pics of my new Bbag :smile:

Ciao lovelies! xoxo