I have the backpack in the Nova Check and always use diaper wipes to wipe it down. But it doesn't work on dye transfer, I've already tried. My backpack has dye transfer from the dustbag (it's blue right), so the bottom corners on my backpack are a little blue. I haven't tried rubbing alcohol though, I'm a little scared to try it.
You could try a clean new eraser or the Mr. Clean magic eraser VERY VERY carefully as it can take finish off leather and may dull the coated surface. I used a clean eraser to get some darkish wear off the bottom corners of my cream Paddy and it worked great.
i have ink on mine and have tried everything. i called burberry and they recommended an over the counter item and only made the ink stains lighter. i gave up and packed it away. even tried hairspray. so...if anyone figures it out, please let me know
So I dropped it off today and they will send it to a coble they work with. They said if they can't get it off they might replace it because they did not tell me about clothes rubbing off on the PVC brand...Please pray that it comes off or they send me home with a new bag...!!!!!!!!!!!!