( Please help ) Brand new Fendi mon tresor with defects

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  1. #1 Jan 26, 2019
    Last edited: Jan 26, 2019
    20190126_133924.jpg 20190125_210928.jpg pt2019_01_26_19_38_02.jpg Hi.

    I bought a FENDI mon tresor on ebay and seller described as brand new.



    I inspected the bag and details very carefully couple of times right after I received it. And i found something that wasn't in the description and wasn't informs in the ebay messages from seller.

    Defects :
    - Leather creasing ,aging ( i know this is normal )
    - Scratches, oxidized on hardwares.
    - Exterior signs of wear.

    What should I do ???

    Thank you
     

    Attached Files:

  2. You should be able to return it if it wasn’t as described.
     
    DDV.18 likes this.
  3. Hi.

    I tried to solve the issue with the seller and heres what i got from the seller.

    I don't know what else I can do...

    20190126_205943.jpg

     
  4. If you're truly unhappy, I suggest filing a complaint with Ebay if you feel the item wasn't as described. I honestly think these issues are very minor but they seem to bother you.
     
    DDV.18 likes this.
  5. Got it. Thank u
     
  6. If this is hard to find or sold out anywhere, I would keep the bag as the "scratch" isn't that serious.

    But I know you would want a brand new one as described. And this is misrepresentation!
     
    happiness07 and DDV.18 like this.
  7. Thank you. Ive solved the problem with seller already.
     
  8. What did you end up doing?
     
    DDV.18 likes this.