Pleasant experience w/SA at Harvey Nichols

Jun 27, 2008
2,316
148
The Land of Dreams
Hello All,

I recently made my first transaction outside of the US. and it was such a pleasant experience. I had searched high and low for a pair of the Pigalle Follies in the tiger stripped glitter in a size 41 and had no luck :sad: One of my shoe fairies told me about Harvey Nichols and low and behold they had them!!

I reached out to Barry through instagram and started the process towards purchasing them. Barry was extremly patient, kind and overall provided excellent customer service. He emailed pictures of the shoes once they arrived to the store and provided copies of my receipt and tracking...

Barry can be reached through his instagram page which is BEAUDELACY or through email which I can provide through pm...

I know we often experience bad customer service but to receive good customer service is so refreshing....

I ended up paying slightly less w/Barry then paying for them here in the US. I'm a happy camper! :biggrin: