Sorry for the rant... but I have to complain. I sold an MJ bag - BIN on 11/14. I specify that I will ship within 2 business days. It sold on a Sunday, so I needed to ship it by Tuesday or Wednesday at the latest. I use my work shipping department to ship - they are very reliable and have never let me down.
I travel about 80% of the time for work and had to leave the country on business. I posted to the buyer that the bag had shipped and that I was out of the country but would provide her the delivery confirmation number when I returned.
My listing states STANDARD SHIPPING - which means parcel post in most cases. If the costs is very close (within a few dollars), my shipping folks will send it by priority. I am still out of the country and it is a US holiday. I have received three emails from the buyer saying why on earth would I ship parcel post when standard shipping for most people is priority and that she feels she is "getting played" because I "failed" to give her the shipping information. WTH?? Seriously?? I put her on my blocked bidder list - too much of a pain in the ass to deal with every again.
I'm almost certain I am going to get a negative from this person even though I feel I have done everything right. Even today, it has only been 7 business days since the transaction took place and parcel post can take up to 21 days. With the size of the package and the insurance, I still came out of pocket for shipping. I just don't understand why some people have to be so difficult.
I travel about 80% of the time for work and had to leave the country on business. I posted to the buyer that the bag had shipped and that I was out of the country but would provide her the delivery confirmation number when I returned.
My listing states STANDARD SHIPPING - which means parcel post in most cases. If the costs is very close (within a few dollars), my shipping folks will send it by priority. I am still out of the country and it is a US holiday. I have received three emails from the buyer saying why on earth would I ship parcel post when standard shipping for most people is priority and that she feels she is "getting played" because I "failed" to give her the shipping information. WTH?? Seriously?? I put her on my blocked bidder list - too much of a pain in the ass to deal with every again.
I'm almost certain I am going to get a negative from this person even though I feel I have done everything right. Even today, it has only been 7 business days since the transaction took place and parcel post can take up to 21 days. With the size of the package and the insurance, I still came out of pocket for shipping. I just don't understand why some people have to be so difficult.