Here is the other post I made: http://forum.purseblog.com/balenciaga/my-pine-step-came-its-not-one-i-195321.html Anyway here are the pix. It's hard to totally tell how thin and dry and veiny the bag is. Or maybe you CAN see? I know the scratch is very visible! My SA just called me back and they are overnighting the good one to me and picking up this bad one on Monday! YAY!!!!