Is it free shipping to your house?,,I did a phone order a few years back from the Montreal store. The SA had to get a manager's approval. Maybe try speaking to the manager. Good luck
I am glad I am not alone! They always charge me shipping in Canada.Is it free shipping to your house?,,
Hope it's not an old thread here..but every time the few times I called the store to enquire about an item I get the same impression as the OP
Is it free shipping to your house?,,
Hope it's not an old thread here..but every time the few times I called the store to enquire about an item I get the same impression as the OP
I didn't realize they wouldn't get the credit?!I find boutiques and some Saks SA's have issues with phone orders because they don't get the sale and it pulls inventory from their store.
I didn't realize they wouldn't get the credit?!
Ive ordered over the phone twice and the SAs were more than happy send me the items, after all it's still a sale. Oh, they were at Dept stores rather than the boutiques, maybe that makes a difference. Good luck