In June 2016 I purchased my first Goyard piece - St. Louis GM tote. In August 2016, I took it to Goyard to get personalization, which was completed by September. In November I noticed a tiny area on one corner starting to peel. Because it was so tiny, I chose to let it go. In February I noticed yet a few more areas of peeling and decided to reach out to Goyard. It was not until I took these photos last night to send to Goyard that I realized just how bad it really was. I had no clue there was also chipping in areas.
While I was aware that in time the personalization would ultimately peel and/or chip, never did I think this would start to happen within a few months of application. My beautiful bag ruined.
At this point I have no clue where this will go. The SA I spoke with said that this is by no means the norm, which gave me some level of comfort. How they will handle this is anyone's guess. I presume they will probably try to remove and re-paint or they may call it a wash and offer me a replacement bag.
Whatever happens, my advice to anyone considering personalization is to really, really think twice. While I love, love, love the look of the personalization at the end of the day it truly is not worth having to fret about. If I am offered another bag, I will apply the Anya Hindmarch letters instead.
Here's hoping this has a happy ending!
While I was aware that in time the personalization would ultimately peel and/or chip, never did I think this would start to happen within a few months of application. My beautiful bag ruined.
At this point I have no clue where this will go. The SA I spoke with said that this is by no means the norm, which gave me some level of comfort. How they will handle this is anyone's guess. I presume they will probably try to remove and re-paint or they may call it a wash and offer me a replacement bag.
Whatever happens, my advice to anyone considering personalization is to really, really think twice. While I love, love, love the look of the personalization at the end of the day it truly is not worth having to fret about. If I am offered another bag, I will apply the Anya Hindmarch letters instead.
Here's hoping this has a happy ending!