PayPal won't cover you within the 45 days, BS?

lightdays

O.G.
Feb 18, 2009
4,829
5
The hot scalding desert.
I recently lost a case for a SNAD item I bought. PayPal told me one of the reasons I couldn't get my money back because I filed it too late and due the high price as well. I filed it about a week after I received my item. Wtf? Now I'm all paranoid that if I have problems with an item I have to file it the SAME day I receive my item or a few days after, but anytime more I am SoL. I purchased some hangers and received them yesterday and I can't get them authenticated until tomorrow or Monday and IF they turn out fake, I'm not sure if I can get my money back because then PayPal might give me that BS saying I filed too late... wow PayPal buyer protection really sucks *** now!
 

shiba

O.G.
Feb 3, 2007
1,133
303
When did you pay? It is not 45 days after receiving the item, it is from payment date.
 

shiba

O.G.
Feb 3, 2007
1,133
303
Is it possible the item did not qualify? There should have been an icon that said it qualified for full or partial buyer protection on the auction. Sometime expensive items are excluded for some reason.

Not sure what else might be causing that. Did Paypal email you with the response to the dispute? Might be worth calling.

If you paid by credit card you should be able to dispute that way too.
 

peaceonearth

did you smile today?
Jul 16, 2008
2,449
2
USA
off the subject here , what do you mean by you need to authenticate the hangers?
u mean clothing hangers?
 

lightdays

O.G.
Feb 18, 2009
4,829
5
The hot scalding desert.
Is it possible the item did not qualify? There should have been an icon that said it qualified for full or partial buyer protection on the auction. Sometime expensive items are excluded for some reason.

Not sure what else might be causing that. Did Paypal email you with the response to the dispute? Might be worth calling.

If you paid by credit card you should be able to dispute that way too.
It's already over and done with. I love the item, but I just wished the seller disclosed the information about it. Unfortunately I didn't use a credit card.
 

limom

O.G.
Mar 24, 2009
13,273
12,719
It's already over and done with. I love the item, but I just wished the seller disclosed the information about it. Unfortunately I didn't use a credit card.
Sorry it did not work out for you. Always, always use CC. I made that costly mistake once never again.
At least, in your case the item is wearable.:smile:
 

ghostridervc7

Member
Nov 25, 2011
21
0
I recently lost a case for a SNAD item I bought. PayPal told me one of the reasons I couldn't get my money back because I filed it too late and due the high price as well. I filed it about a week after I received my item. Wtf? Now I'm all paranoid that if I have problems with an item I have to file it the SAME day I receive my item or a few days after, but anytime more I am SoL. I purchased some hangers and received them yesterday and I can't get them authenticated until tomorrow or Monday and IF they turn out fake, I'm not sure if I can get my money back because then PayPal might give me that BS saying I filed too late... wow PayPal buyer protection really sucks *** now!

Maybe if you notify PayPal that you can not authenticate for a few days, they can make a note on your account.
 

BeenBurned

Coach, Dooney, Uggs
Authenticator
O.G.
Feb 25, 2007
46,873
14,605
East Coast, USA
Exactly what did the email say where they declined your dispute? If it's within 45 days, the time limit shouldn't have come into question.
 

noshoepolish

Labrador Lover
Authenticator
O.G.
Oct 4, 2006
9,817
118
It is very easy for them to decline a dispute in which you used your PayPal or bank account. It is no work for them and cuts down on the backlog. They do not have to deal with another agency.

That is why you use a credit card. So you are protected.