PayPal Question - We Need More Information About You???

RoseMary

♥ my dog ♥
Nov 3, 2005
22,141
6
Somewhere in Europe
so, i got an email from paypal saying, i receive more than 1,000 euros of payments and so they need more info about me, otherwise they close my account :wtf:!

has anyone gotten this as well?

they need info like my passport (this is no problem), then the gas bill (i don't pay it, my parents do, so i don't have this) and the reason why i receive those payments. um, should i write i sell bags on a purse forum :shame:??

please help, has anyone dealt with that before?
 

moi et mes sacs

Science Geek!
O.G.
Sep 22, 2007
8,704
221
Hello Rosemary, yes they will do some checks once you go past a certain amount. I cant remember what I did but it wasnt passport or gas bill. I think they are confirming your address. If you tell them you dont have a gas bill maybe they will ask for another statement.
 

RoseMary

♥ my dog ♥
Nov 3, 2005
22,141
6
Somewhere in Europe
thank you, moi! :love:

can you remember what exactly you sent there?

i just don't understand it because i'm a verified member which means my address is already confirmed.
 

moi et mes sacs

Science Geek!
O.G.
Sep 22, 2007
8,704
221
thank you, moi! :love:

can you remember what exactly you sent there?

i just don't understand it because i'm a verified member which means my address is already confirmed.
I think it was credit card info. They will upgrade your account now. That means you will start paying a fee when you receive money. Have you been receiving free up til now?
 

babylicious

Member
Apr 17, 2007
182
0
33
SFC
I never had to send in much info for paypal..but beware they're identity theft emails that are sent out claiming to be from paypal. When in doubt, just call them.
 

RoseMary

♥ my dog ♥
Nov 3, 2005
22,141
6
Somewhere in Europe
I think it was credit card info. They will upgrade your account now. That means you will start paying a fee when you receive money. Have you been receiving free up til now?
i have given out my CC info a long time ago.

yes, i pay always fees.

I never had to send in much info for paypal..but beware they're identity theft emails that are sent out claiming to be from paypal. When in doubt, just call them.
yeah, i haven't received anything like that before as well. that's why i was concerned. they have my CC info which is connected to my address. why do they need further info where i live? doesn't make sense. :s
 

moi et mes sacs

Science Geek!
O.G.
Sep 22, 2007
8,704
221
i have given out my CC info a long time ago.

yes, i pay always fees.



yeah, i haven't received anything like that before as well. that's why i was concerned. they have my CC info which is connected to my address. why do they need further info where i live? doesn't make sense. :s
I would call them just to be sure Rosemary. But in all honesty if you look at the email address you can see if it is a genuine message. But to be safe I would call anyway..
 

i_love_yorkie

and BAGS
O.G.
Apr 8, 2007
4,477
1
VN<->US
i remember what i had to do:
_ passport or lisence (copy)
_ confirm my address- they sent me a letter w a code and i have to put in that code when i receive that.
_ receipts of my sales - which was stupids because i sold my personal items- not doing business- how do i have supplier invoices- i told them that and they noted in my account or something- i didnt have to provide those
_ prob. they will ask you to provide trackings of other transaction if you havent do so

HTH
 
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