Hi everyone! I've been selling on eBay for a few years with 100% feedback, but I guess there's a first time for everything!! Listen to this ridiculous situation... I sold something on eBay to a buyer in the UK, and I'm in the states. I always put in 2 places on my listings that I will ship within 3 business days of cleared payment. I work full time and sometimes it takes me a while to make it to the post office. This buyer paid by paypal on a Wednesday, and I dropped off her package at the post office on Sunday (we have an airport location open 24/7). So, Monday technically would have been my self-imposed 3 business day shipping deadline. Well, I didn't check my e-mail all weekend, and on Monday morning, I had 2 e-mails from her wondering why she hadn't received the tracking number from me yet, and she had filed a dispute with paypal at 8 am on Monday morning before I could even reply to her!! I replied to the claim instantly, and provided her with the tracking number, and I even copied and pasted the tracking info from the USPS website. She didn't even respond to my messages until today, one week later. All she said was thank you, I'll let you know when it arrives. In the meantime, paypal is holding the money for the item until she physically closes out the claim, otherwise the claim expires in 20 days and I'll get access to the funds (over $400!). I have asked her politely to close out the claim, but she hasn't even addressed my request. Does this seem unreasonable to anyone? Is there any way to get paypal to release the funds now that I've provided the tracking number? Otherwise I have to wait another 2 weeks for paypal to close out the claim if she doesn't do it herself. If I was the buyer, I would give the seller (especially an international one) at least a couple weeks before I even inquired about whether they had shipped the item. I certainly wouldn't file a claim when only 3 business days had passed!! Does anyone have any advice for how to deal with this? Thank you!!