Paypal has a hold - what should I expect?

GearGirly

Member
Oct 28, 2010
1,714
90
California
Ok, my item was listed and had 3 bids from 2 different people. One was a new buyer with zero feedback. The item sold to the buyer with zero feedback who contacted me right away, was setting up a paypal account and waiting for confirmation. The buyer then sent paypal in full within 48 hours. A few hours later Paypal froze the money stating that a dispute had been filed through ebay and I needed to respond. I checked ebay and there are no disputes on this item or any other. I went back to paypal, responded telling them what I said above, and then I waited, and waited, it says waiting for a response from the other party, but then it says hold from paypal. No response from either party for about three days now. Today I get an e-mail from buyer through ebay wondering why no tracking # and is the item on the way. I don't get it, but maybe just because I'm new to selling on ebay. The item was $400.00. I want to relist it if this was a scam, but there seems to be no way to reach paypal.
 

mizsunshyne

Member
Mar 8, 2010
1,367
0
Yep I agree with pigalle. You should call PP and see what's going on. It might be a glitch or something weird. Also talk to your buyer about it.
 
Jul 12, 2007
1,438
183
Call them for sure, because if there is a dispute and you don't respond, you can automatically lose and be out the item and the money. Also check if there is a dispute in ebay, not just paypal. Buyers can file disputes in both places now.
 

mydogsfriend

Member
Jun 19, 2009
313
0
Southern States
This sounds like the classic "buy and dispute" scam where the buyer files a claim immediately after paying but usually waits until the item is shipped. Look in your "My eBay" page and click under "Account" to the "Resolution Center" and see if there is a dispute against you from the buyer. And definitely call Paypal for advise before proceeding any further.
 

thepoppet

wind sylph
Jul 25, 2010
3,217
6
Upon a Zephyr High
This sounds like the classic "buy and dispute" scam where the buyer files a claim immediately after paying but usually waits until the item is shipped. Look in your "My eBay" page and click under "Account" to the "Resolution Center" and see if there is a dispute against you from the buyer. And definitely call Paypal for advise before proceeding any further.
I haven't heard of this scam before. Can you tell us more about it?
 

BeenBurned

Coach, Dooney, Uggs
Authenticator
O.G.
Feb 25, 2007
46,815
14,436
East Coast, USA
Ok, my item was listed and had 3 bids from 2 different people. One was a new buyer with zero feedback. The item sold to the buyer with zero feedback who contacted me right away, was setting up a paypal account and waiting for confirmation. The buyer then sent paypal in full within 48 hours. A few hours later Paypal froze the money stating that a dispute had been filed through ebay and I needed to respond. I checked ebay and there are no disputes on this item or any other. I went back to paypal, responded telling them what I said above, and then I waited, and waited, it says waiting for a response from the other party, but then it says hold from paypal. No response from either party for about three days now. Today I get an e-mail from buyer through ebay wondering why no tracking # and is the item on the way. I don't get it, but maybe just because I'm new to selling on ebay. The item was $400.00. I want to relist it if this was a scam, but there seems to be no way to reach paypal.
Did paypal actually freeze the money or did you get an email from "Paypal" that says there's a problem and they froze the funds?

This is a common pfishing scheme. Usually those emails look as though they're from Paypal and they have you click in to verify information. But they aren't from Paypal and when you click, they get your login info.

Check your ebay messages and see if you have any messages. If not, immediately change your passwords on your ebay and paypal accounts.