Wonder if someone here knows because PayPal.com doesn't seem to list this particular issue.
I purchased a dress online from a small online boutique about 2 weeks ago and paid $10 EXTRA for their guaranteed 6 working day delivery. Upon checking tracking that they finally sent me, my item is not due to arrive to me until this coming Friday. It is not needed until NYE, but I most likely needed to take it to a tailor to have it adjusted before Saturday so that is why I wanted to make sure I had it at least a week early to account for this. It was important enough to me that I paid extra to ensure this. By the time that it arrives it will be 11 business days from the date it shipped, not even the date I ordered. So, here I am out my item when I needed it by and also $10 that I paid for in extra shipping.
Per the disputes on PayPal, they only list options for items not being delivered at all or not as described. If the item arrives this week, theres a possibility I would have enough time to have it tailored, even on my own by Saturday, but I at the very least want my extra $10 refunded and the company is not replying. Can I file a dispute with PayPal over this and is this something they would cover?
I purchased a dress online from a small online boutique about 2 weeks ago and paid $10 EXTRA for their guaranteed 6 working day delivery. Upon checking tracking that they finally sent me, my item is not due to arrive to me until this coming Friday. It is not needed until NYE, but I most likely needed to take it to a tailor to have it adjusted before Saturday so that is why I wanted to make sure I had it at least a week early to account for this. It was important enough to me that I paid extra to ensure this. By the time that it arrives it will be 11 business days from the date it shipped, not even the date I ordered. So, here I am out my item when I needed it by and also $10 that I paid for in extra shipping.
Per the disputes on PayPal, they only list options for items not being delivered at all or not as described. If the item arrives this week, theres a possibility I would have enough time to have it tailored, even on my own by Saturday, but I at the very least want my extra $10 refunded and the company is not replying. Can I file a dispute with PayPal over this and is this something they would cover?