Here is what happened. All these points can be proved from written emails: I saw a brown Gryson Skye on eBay and submitted best offer Seller contacts me via regular email and wants money order or check I insist on PayPal (because of buyer protection) and seller finally agrees I said I will only buy if the bag is 100% authentic and the seller had money back guarantee. Seller agrees Seller sends me an invoice through PayPal (not eBay), I paid for the bag. The bag came after several days. I bought several Gryson bags from Gryson's web site and when those bags arrived, I realized the brown Skye was a fake. I emailed (pictures) and talked to Gryson and they confirmed that what I bought was not authentic. I filed a claim and within 5 minutes from submitting the claim, PayPal rejected my claim saying that "attributes or quality of goods" do not matter. I can't believe this. Does someone know if there is any other way for me to get my money back? I am so upset!