Here is what happened. All these points can be proved from written emails:
- I saw a brown Gryson Skye on eBay and submitted best offer
- Seller contacts me via regular email and wants money order or check
- I insist on PayPal (because of buyer protection) and seller finally agrees
- I said I will only buy if the bag is 100% authentic and the seller had money back guarantee. Seller agrees
- Seller sends me an invoice through PayPal (not eBay), I paid for the bag. The bag came after several days.
- I bought several Gryson bags from Gryson's web site and when those bags arrived, I realized the brown Skye was a fake.
- I emailed (pictures) and talked to Gryson and they confirmed that what I bought was not authentic.
- I filed a claim and within 5 minutes from submitting the claim, PayPal rejected my claim saying that "attributes or quality of goods" do not matter.