I'll try to make this long story short. Basically a long time ago, I sold a bunch of my old items. This lady who bought them, has purchased items previously from me. I have a lot of old vintage name brand items, antiques etc that I was selling off to clear room and have extra cash. After a MONTH of this, she tried to scam me. She disputed the item as non-delivery. Silly for her I had the tracking information etc. So, the dispute was closed. She was furious so she decided to do a chargeback. She made the chargeback as ITEM NOT DESCRIBED. Fishy how something she didn't receive was all of a sudden not as described. So, I contacted paypal and they said that I should make an appeal. They agreed that it was a little TOO FISHY and said it seems as though she is being fraudulent. They're agreement is this: For what situations will I receive seller protection coverage? Credit card chargebacks from fraudulent card use Credit card chargebacks for false claims of non-delivery Buyer complaints for false claims of non-delivery Which I should be covered for against false claims. So now I have this wacked out company who claims to be contacting me in regards to my balance is now asking for this money back. Do they really have authority to do so considering that the last time I talked to this crazy lady, her chargeback wasn't even granted and they had taken funds out of my account?