I've filed a claim for an Ebay item that I never received. PayPal stated that the seller had until yesterday (Dec. 15) to respond to the claim. The seller never responded, and the status on the claim always remained at "awaiting seller's response". It was to my understanding, that PayPal would automatically close the case if there was no response from the seller after the deadline. It is now past the deadline, but the case hasn't been closed yet.
The status still shows as "awaiting seller's response". How long does it normally take for them to close the case and issue a refund? I've been way too patient with this seller (giving them the benefit of the doubt), but now my patience has worn out and I just want my money back asap.
The status still shows as "awaiting seller's response". How long does it normally take for them to close the case and issue a refund? I've been way too patient with this seller (giving them the benefit of the doubt), but now my patience has worn out and I just want my money back asap.
