Paris trip for Hermes

papertiger

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May 23, 2009
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Please try to stay on topic. I realise because of the complexity of some of the posts members may veer off but in answer do not 'go there'.

For info and questions on US customs please post on the thread below: post https://forum.purseblog.com/threads/us-customs-discussion-airports-importing.905560/

or non-US destinations: https://forum.purseblog.com/threads/does-h-store-paris-wants-to-ship.605014/page-3

For questions relating to prices https://forum.purseblog.com/threads/reference-hermes-current-prices.102567/page-357

For traveling with boxes https://forum.purseblog.com/threads...me-hermes-boxes-when-traveling.1044553/page-5




I will leave this reminder as a sticky because tthis is often a thread that new members (or new Hermès lovers) post on - hopefully temporarily.
 
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dianaetc

Member
Apr 30, 2014
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Hi, I just returned from Paris. I was there from September 4th to 18th mainly for work but also added on vacation time. I had an opportunity to visit all the stores. I visited FSH on Sept 6th and observed that all the desks were occupied with open boxes containing mainly GP, Picotins and larger Evelynes. I did not see an empty desk which indicated to me that virtually all the offers were being conducted in public, thus few QB were being offered.

George V-had a long line to get in and an even long line to wait for an SA in every department. George V was the only store that had lines, both to get into the store and for assistance in every department... it is truly overrun with customers. If planning a trip to Paris I would recommend staying away from George V as it had a long line every day. I was staying at a hotel in the nearby and it always had a long line.

I was rejected by the lottery at every attempt and I have a purchase history in France. I had an appointment on Wed only to find out that all appointments had been cancelled due to an IT glitch. I did ask for a walk-up appointment a Sevres, they asked what I was looking for and went to inquire but ultimately was rejected, I think because I was asking for a Kelly. I was lucky enough to get to participate in a paper making workshop at Petit H which was a fun and unique.

I was able to secure a walk-up leather appointment at FSH the next day, where I was able to get a Kelly 28 and a new SA, for which I was extremely grateful. I had to wait for ~ 45 minutes for my appointment and I saw several people being granted walk-up appointments. I thought they must have gotten a shipment. However, my SA indicated that they had not gotten new leather stock since the previous week and that they were very low on stock waiting on a shipment. We speculated that they may be holding stock for fashion week. Not sure if the walk-up appointments were being granted because of another IT glitch or cancellations. Just thankful to have gotten an appointment. I had met my SA before as he had been at the leather desk on one of my previous visits and I was surprised when I first saw him as I thought he worked the desk. He indicated that they change off positions as working the desk is very challenging and so one day they may be working the desk the next day the SLG counter and another day appointments. Keep this in mind when asking for walk-up appointments.

During my 3 visits to FSH I had to wait for assistance giving me the opportunity to observe just how the people at the leather appointment desk are treated. They are asked in mass for appointments and many people are not happy about being rejected. I observed numerous entitled people who were verbally abusive to the staff. Several men came in with scantly clad women for whom they were seeking appointments and seemed shocked that they were not granted an appointment and/or could not purchase one of the many bags on display. One such man told the staff that he would be tracking down the CEO and letting him know about the outrageous practices. It was entertaining to watch-but also sad that so many people seem to think that this type of behaviour is acceptable, and/or that it will help them achieve their goals. My advice is to be respectful of the staff and understand they have a difficult job. I do think that they are doing their best under challenging circumstances.

For walk-in appointments I would recommend trying FSH and Sevres. If you don't have an appointment I would suggest allowing some time so that you can observe and try and approach the desk when no one else is around. They are most likely to grant a walk-up appointment to someone when no one else is around. I don't think that purchase history helps secure a lottery appointment but I do think it might help with a walk-in appointment. Always be kind and courteous. I also would not be surprised to see if all appointments in Paris are soon granted only via the lottery. I was told that they now have 20,000 requests a day for appointments.

I also stopped into the Hermes duty free store in the airport there was a wait to get in and everyone asked about bags. I was looking for scarves. I was also interested to see if they had any Passant-long wallets as there was one on display and I had not seen one for a few years. The SA's at the airport were so new that they did not even know the name, I pulled one from my purse and they laughed as said ohh they had not know the name of the wallet, but they could not sell anything in the windows as it was for display purposes only. I asked for a click16 but again I had to show them pictures as they were so new they did not know what I was referring. I was offered Bern wallet (not interested) and a mini Evelyne. I was told that they do get a limited supply of bags at the airport but are selective with whom they offer them to as everyone comes in and asks for bags. They told me that they only had 2 bags in stock both Evelyne and they did not know when they would get more, so they are always selective with whom they offer, so keep this in mind when shopping duty free. I hope that this update is of assistance.
Thank you for sharing your story and experience! If you don't mind, would be kindly share the specs of your K28 please? Always interested on the colors and leather offered at the moment :biggrin: TIA
 
Jan 15, 2011
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When people mention long lines at the stores, do they mean lines to ask leather desk or lines to enter the store to browse?

I live here and recently I have not seen a queue to enter any of the stores, even FSH. I do see lines at the leather counters and sometimes shoes (?!). Doesn't mean there are none at any time of day, but I pass FSH and Sevres often and never see a line.
 

Genepi

Member
Mar 20, 2019
53
401
When people mention long lines at the stores, do they mean lines to ask leather desk or lines to enter the store to browse?
The only store that had a line to get into it was George V and it had lines every day for 2 weeks straight. It would take between 45min to 90 minutes outside and then another line inside for all depts. No lines to get into the other stores FSH or Sevres but there are waits for service. All of the stores in the George V area had lines the one at Louis Vuitton was insane and there was also a long line for Cartier. No lines to get into FSH or Cartier across the street from FSH.
 

Genepi

Member
Mar 20, 2019
53
401
Thank you for sharing your story and experience! If you don't mind, would be kindly share the specs of your K28 please? Always interested on the colors and leather offered at the moment :biggrin: TIA
Sure K28 Sellier Epsom in Bleu Orage with permabrass hardware- gorgeous bag, a real chameleon it can look green, blue or gray/slate colour depending upon lighting and background colours. Very, very lucky to get as production has been quite limited. Would highly recommend. As Hermes always seems to do things in batches I would say that this colour is likely to be offered in the coming weeks.
 
Sure K28 Sellier Epsom in Bleu Orage with permabrass hardware- gorgeous bag, a real chameleon it can look green, blue or gray/slate colour depending upon lighting and background colours. Very, very lucky to get as production has been quite limited. Would highly recommend. As Hermes always seems to do things in batches I would say that this colour is likely to be offered in the coming weeks.
Love the pictures I’ve seen of bleu orage! Congrats (with just a bit of jealousy)!!
 
When people mention long lines at the stores, do they mean lines to ask leather desk or lines to enter the store to browse?
I passed by the George V store yesterday afternoon, and there were about 8-10 people waiting in line to enter. The store is so small, they don't let everyone at the same time or it would be chaotic inside I guess. Also line at the LV flagship store, but it's been 20 years like that! :lol: And avenue Montaigne, line at Gucci, small line in front of the 2 Chanel stores, small line at Dior, big line at Saint Laurent...
 

shermes

Member
Aug 17, 2021
146
672
Just realised from @880 previous posts that PFW will end early Oct.. now I will be in Paris end of Oct and it will be my first time trying to shop at H (outside of London) Out of curiosity would the stock be less since they would have sold to celebs/VIPs during that period? Or would it be replenished by then? Of course I will go with high hopes and low expectations but it would be good to have some sort of idea (QB+stock in general)
 
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allanrvj

O.G.
Apr 6, 2007
6,791
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My favorite store is by far Sevres, less crowded and much nicer SA's (beside the beautiful store and cafe).
FSH is way too crowded, feels more like Primark than Hermes and George V just puts me off, they have this atmosphere that is simply not inviting (at least for me).
I had the opposite experience. It was at George V when an SA asked me if I needed help and offered to show me bags.

At Sèvres there are always small groups of SAs just milling about in the area between the top of the stairs and the scarf section, completely ignoring the customers, both the ones who are just arriving and the ones who are just wandering by themselves around the store. lol
 
Sure K28 Sellier Epsom in Bleu Orage with permabrass hardware- gorgeous bag, a real chameleon it can look green, blue or gray/slate colour depending upon lighting and background colours. Very, very lucky to get as production has been quite limited. Would highly recommend. As Hermes always seems to do things in batches I would say that this colour is likely to be offered in the coming weeks.
Thanks for sharing! Congrats on this beauty, love how hermes colors can be so versatile.
 
Hi all, so sorry to ask this as I’m sure it’s been covered but I read back quite a bit and couldn’t find it. I’m applying from my US cell phone number on Saturday for a Monday appointment. If by a MIRACULOUS chance I end up getting an appointment for on Monday.. do they send time change notifications by email in addition to text (as I saw they can change your appt time a lot on the same day)? I’m concerned since I will have an EU cell number by Monday when I’m in Paris that I won’t get the txts but obviously will have access to email. Greatly appreciate it, thank you!
 
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