- Mar 26, 2009
Hi dear fellow ebayers, as I posted in another thread, I paid for my eBay win on 29th Nov. The seller is in the US. He sent promptly and provided a tracking ref. Then it got held at UK customs, I paid the customs fee on 13 Dec. the parcel wasn't delivered still. I then received an email from RM on 3rd Jan telling me they couldn't locate the parcel therefore declared it to be lost. I called their customer service trying to search for it. Then yesterday, they said the parcel is being sent back to sender. No explanation why, no attempted delivery, no "you are not in" card in my mail box and nothing can stop it now. So I contacted the seller and said I wanted a refund. He said he would send the parcel again after he receives it back. He will claim his original postage back. The problem is this has been to long after the payment and I am not sure he can receive the parcel back by the 45 days from payment. If I don't file a non-receipt, I would be totally relying on his honesty to send it again. He does want me to file. Should I trust him? He has 100% feedback with 600+ transactions. Thank you all for your thoughts! So angry with RM right now.