I can't believe she is still active on ebay!
I'd encourage everyone to always file a claim with PayPal if you haven't received your item one day before it's too late. Even if they're hospitalized or have sick kids or whatever. Just apologize and say you do believe they will come through (if you do), but that you have to file a complaint anyway because of PayPals time limit. That's what I do. And if the seller is genuine, but really had problems that prevented her from sending the item, she wont mind. Also, please leave negative feedback for bad transactions! If someone reads your feedback, they will surely check the seller's feedback as well, and if something isn't your fault I'm sure they'll know (just don't resort to profanity) Personally I don't mind if a seller has negative feedback if I'm able to gather by their response that it wasn't their fault and they are polite about it ("I'm sorry, but how is it MY fault that you failed to ship my item? I have proof of payment!" or something along those lines) Someone tried to scam me once, and it was a huge ordeal and a real pain. The seller said her kids were sick, and then she got sick and whatnot. I don't think she had the item at all, because she ended up refunding me (after a few months, I'd sent her about a million emails) Eesh!