Pallas Clutch issues

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  1. Hello I bought my pallas clutch in noir back in March. I started noticing it was getting dirty in the canvas parts so I wiped it gently with a damp cloth and noticed a bunch of brown coming off. I thought maybe it was just me and I placed it somewhere. once I wiped it it was fine. then I noticed it was getting dirty again a few weeks later. again I wiped it and it was brown stuff coming off! it is so strange because ive had my favorite in DE for 6 months and I wiped that to see if anything would come off on the towel and nothing. then I looked at the mini pochette in mono and nothing. then I looked at my neverfull in DE which ive had for almost a year and my towel wasn't dirty. is it possible the canvas is leaking dye? anyone have this issue?
     
  2. I have the same bag in poppy with no issues. I would call CS.
     
  3. I just put this on my wishlist. I haven't heard of any problems but please let us know what you find out! Good luck!