I've just bought my first Dior bag (medium saddle) from the Dior UK site however I was a bit disappointed with the way it was packaged. The box didn't have a ribbon on, which I know in the grand scheme of things isn't important but I thought the boxes always came tied with a ribbon and it's my first Dior bag and was a gift from my husband for a special occasion. The box was also different to the boxes I usually see, mine opens like a book if that makes sense and is magnetic whereas all the boxes I usually see have a separate lid that comes off. Is this a new style of box?
The bag was in a dust bag but had no wrapping or protection on the hardware and no stuffing inside which I thought was strange. Did I get a return? Is this normally how items are packaged from the online store? Due to the looming price increase I don't have time to return for a refund and then repurchase before prices go up. I also ordered a strap at the same time but this hasn't arrived and is being sent separately which didn't make sense to me.
I wish I could have purchased in store now but all boutiques are closed here in UK
The bag was in a dust bag but had no wrapping or protection on the hardware and no stuffing inside which I thought was strange. Did I get a return? Is this normally how items are packaged from the online store? Due to the looming price increase I don't have time to return for a refund and then repurchase before prices go up. I also ordered a strap at the same time but this hasn't arrived and is being sent separately which didn't make sense to me.
I wish I could have purchased in store now but all boutiques are closed here in UK