Hey! I bought an item on eBay and paid through paypal. The item was shipped from another country and the last update was Feb 5th when it arrived in my country. I talked to the post office today and they have no additional information regarding where the package is and told me it is considered lost. Because the seller shipped it, the seller owns the package and l can´t claim anything from the post office.
So contacted the seller and they say because they shipped it and the post office lost it, it is basically my lose and they will not reimburse me for anything because they did nothing wrong (which is true), but I still did not get what I paid for. The thing l ordered had a value of 30 euros including shipping and the seller does not have another one.
I have opened a paypal dispute because from my perspective I have paid for something I did not receive.
Does anyone have any similar experiences? How do you think paypal is going to view this? Do you agree with my standpoint or the sellers?
So contacted the seller and they say because they shipped it and the post office lost it, it is basically my lose and they will not reimburse me for anything because they did nothing wrong (which is true), but I still did not get what I paid for. The thing l ordered had a value of 30 euros including shipping and the seller does not have another one.
I have opened a paypal dispute because from my perspective I have paid for something I did not receive.
Does anyone have any similar experiences? How do you think paypal is going to view this? Do you agree with my standpoint or the sellers?