Package hasn't moved in 9 days?

First you have to see if they are tracking numbers or delivery confirmation numbers , those two things are different. With tracking you can usually track through transaction of movements such as UPS but with delivery confirmation the tracking will only have to be at delivery and maybe at some points in between but usually not, this is how USPS does it.

I would call the courier to see if I could find an update sometimes their system gets updated more often.