Recently, I tried to pre-order an item through a boutique based SA and I was told that they could not place the order for me because I didn’t have a client profile as I had only purchased online. It wasn’t the end of the world, but I had never run into this. So I was wondering if this means if I want to pre-order anything in the future with an SA that I need to make a trip to a boutique and purchase something to set-up a profile? And if so does it matter if it’s a US based boutique or not? I live about 8-10 hours to the closest boutique and so I’m unlikely to purchase anything in a US boutique, but it is likely I”d purchase something from an airport boutique (Heathrow) or other European boutique. Does anyone happen to know?
Ordering through an SA with no in boutique purchase history…
- Thread starter Emma1420
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You have to go in person to create a profile in store. It doesn't matter what location as all the profiles are now linked worldwide. However, if you want to preorder especially hard to find items or limited editions, it's best to connect with an SA from your home store. They're more likely to help you if they know you.
I had only ever done online orders using my current account (different email and home address to one I used about 10 years before when buying in store) and I haven't had a problem preordering or ordering through a couple of SAs I found on instagram when looking for things.
Never heard of this before.
Never heard of this before.
LV can’t make up their minds. If you order too much, they ban you but if you order too little or not in store they stop you from ordering. Make it make sense please because I am highly confused.