Ordering from HH site--customs?

karman

karman

Crazy Cat Lady
O.G.
Aug 19, 2006
17,456
7,894
#1
This is a Q mainly for Canadian and/or international gals (or US gals if you know). I ordered my first HH last night, it was $88, and I asked for USPS Priority shipping. Around how much should I expect to pay in customs? Also, they charge customs on the $88 I paid and not the $440 retail, right?

I know FedEx/UPS charges a LOT more since they factor in brokerage (one time I paid $20 for a $40 package, $40 for a $70 package, and then when I bought my Chanel $175 for a package marked $1000) and USPS/Canada Post isn't as much...
 
#5
I think in the past I've paid around 30ish for orders from HH but most of them were around the 150-250 price point. Sometimes if you're lucky the people from Canada Post forget to charge you! That happened to me once with a giant order from DKNY and I was so pleased.
 
#6
When I get orders less than $100 CCRA usually skips the charges. They ALWAYS tear them open though and search them (regardless of dollar value)... makes things take forever... but that just means we need a bit more patience.

NEVER get things shipped via UPS or FedEx unless you want to throw money away (just MHO, lol). Brokerage is killer!
 
#7
It's definitely calculated on the sale price, since that's what they declare as the value. I think the tax and sometimes a "handling fee" can bump it up a bit.

Emile was $206.84 CAD: duty (10%) $20.68, GST $11.38, no PST (how nice!), "handling fee" $5.00
 
#8
Oops, lots of people posting :smile: Sorry if that last post was out of order...I was digging out my customs form. asark, I agree that patience is definitely needed! It just gets too frustrating to check the tracking once it hits customs...it seems to sit there for an awfully long time!
 
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#9
Thanks girls! And yeah, I don't get things shipped via UPS/FedEx unless there's no other way--I've decided not to order a few things because they only offered UPS/FedEx.

About tracking--do I HAVE to call HH for the tracking number? Or will it eventually pop up on the order page.
 
#10
It usually appears on your order page. Eventually! The U.K. is a killer for taxes. It takes ages to come through and seems to be quite high plus an obligatory Royal Mail £8 handling fee:sad:
 
#12
Unless they are sending me a customs form later in the mail and it has not come yet, my two items (one was 112, the other 99 ) I did not pay for customs yet. hth!
 
#14
Ah, to be customs free!! I picked up a parcel of HH I'd bought on evilbay the other week...had to pay a customs charge of £4, plus an £8 handling fee :wtf: it cost more to process than to collect it! LOL
 
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