Hello! Firstly my issue might seem petty, it's not about a bag, and not about a large amount of money, but it's about eBay and PayPal.
I bought a Lady Shaver from a UK seller. As a student I usually use eBay for weirdest little everyday things, because everything is like double the price here in Finland compared to buying from eBay.
I checked my feedback, I have bought 70 items from eBay during the past 2 years (never sold anything), and never has an item got lost!
And now I've been waiting for 2 weeks for the freakin' shaver.. I don't understand where it is? Sending packets within EU should be so safe? I mostly buy from the UK, and stuff gets delivered usually within a week.
I contacted a few days ago the seller like this:
"Hi! Thank you for the fast shipping! I noticed my item has been sent on 24st of January, but I have not received it yet. It has now been 10 business days..12 actual days. I wonder do you have a tracking number, or a code (receipt number) I could take with me to the post office for them to check if they have it in the storage room. From UK to Finland it does not usually take this long, because there's no customs. Thank you!
warm regards,
Christa"
Answer:
"hi it was posted on 24.1 via airmail, the label was printed through paypal with details shown on your order page, it should have been with you by now.
If you havnt received by the start of the week let me know and i will refund. I send you my apologies for non receipt but i will claim postage for non delivery
regards"
English is not my own language, therefore I have to ask.. Did I get it right, he wants me to pay for shipping of an item I never got??? If this is the case, can I file a PayPal dispute, and then get all my money back, also shipping money? How can he do that? The item was only 7,99 pounds, and shipping 5 pounds, but it's still almost half of the amount I paid. I know it's not a big amount, but it's a matter of principal. Shouldn't the seller choose a safe shipping method or otherwise stand for the outcome? For 5 pounds, I get lunch for a week at the university cafeteria
I later checked his feedback, he has 98,4% positive, and a few problems with dispatch.. Stupid me I should have checked beforehand!
Could it be he never sent it, just wants to collect shipping money?
Here's the email I got:
Is there a shipping method like this? Does PayPal organize this?
Thank you so much in advance for your thoughts
I bought a Lady Shaver from a UK seller. As a student I usually use eBay for weirdest little everyday things, because everything is like double the price here in Finland compared to buying from eBay.
I checked my feedback, I have bought 70 items from eBay during the past 2 years (never sold anything), and never has an item got lost!
And now I've been waiting for 2 weeks for the freakin' shaver.. I don't understand where it is? Sending packets within EU should be so safe? I mostly buy from the UK, and stuff gets delivered usually within a week.
I contacted a few days ago the seller like this:
"Hi! Thank you for the fast shipping! I noticed my item has been sent on 24st of January, but I have not received it yet. It has now been 10 business days..12 actual days. I wonder do you have a tracking number, or a code (receipt number) I could take with me to the post office for them to check if they have it in the storage room. From UK to Finland it does not usually take this long, because there's no customs. Thank you!
warm regards,
Christa"
Answer:
"hi it was posted on 24.1 via airmail, the label was printed through paypal with details shown on your order page, it should have been with you by now.
If you havnt received by the start of the week let me know and i will refund. I send you my apologies for non receipt but i will claim postage for non delivery
regards"
English is not my own language, therefore I have to ask.. Did I get it right, he wants me to pay for shipping of an item I never got??? If this is the case, can I file a PayPal dispute, and then get all my money back, also shipping money? How can he do that? The item was only 7,99 pounds, and shipping 5 pounds, but it's still almost half of the amount I paid. I know it's not a big amount, but it's a matter of principal. Shouldn't the seller choose a safe shipping method or otherwise stand for the outcome? For 5 pounds, I get lunch for a week at the university cafeteria
I later checked his feedback, he has 98,4% positive, and a few problems with dispatch.. Stupid me I should have checked beforehand!
Could it be he never sent it, just wants to collect shipping money?
Here's the email I got:
Is there a shipping method like this? Does PayPal organize this?
Thank you so much in advance for your thoughts