In this situation, I would actually leave a positive. It seems that the seller is being very reasonable, even offering to send a replacement. Sounds like the seller has had decent communication with you, and it's really not their fault if something gets lost in transit. I would definitely leave positve if the seller refunds you quickly after you request it on the 16th. I would say something along the lines of "item lost in transit, good communication, seller refunded promptly." That's just my opinion though! HTH!
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