it broke. seriously literally it just broke apart. the koala clasp (with the spring) just fell off. i didn't throw it around...i treat it well! i've had the wallet for 1.5 yrs....im so upset!! i will bring it in and let them do something about it...they said on the phone that if it's a quality issue, they will "do something about it" when i mentioned that i wanted to know how long it will take so that i can decide whether to buy another wallet or not...does this mean they will offer to give me a replacement if they can't fix it? does anyone have the same problem?