Omg, my chanel is broken :(

muigee

O.G.
Feb 21, 2006
158
71
My first time using my chanel small flap this past weekend and the turn lock part came off. It wasn't even stuffed so I don't really know how it happened, but luckily I noticed it when it happened, and saved the small lock part.
When I bring it back to chanel to fix does it cost money ? I've never brought any of my luxury items to be fixed, so I don't know.
 

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ceedoan

Crazy Handbag Lady
Sep 29, 2011
5,936
4,288
Oh heck no!!! Take it back!! Don't worry u will absolutely not be charged to get it repaired. That is so ridiculous, someone else bought two of these same bags and both had defects that had to be fixed as well. What the eff is going on with Chanel quality lately??!! [emoji107]🏻[emoji107]🏻[emoji107]🏻
 

muigee

O.G.
Feb 21, 2006
158
71
Oh heck no!!! Take it back!! Don't worry u will absolutely not be charged to get it repaired. That is so ridiculous, someone else bought two of these same bags and both had defects that had to be fixed as well. What the eff is going on with Chanel quality lately??!! [emoji107]🏻[emoji107]🏻[emoji107]🏻
really, what happened with their bags?
 

Minkas

Member
Nov 18, 2015
263
12
Melbourne, Australia
Omg! Really puts me off buying another Chanel bag.

I saw something similar like this on the 'celebrities & Chanel' thread a while ago but I can't remember who the celeb was. One girl's turn lock closure was broken just like this.
 

Minkas

Member
Nov 18, 2015
263
12
Melbourne, Australia
Omg! Really puts me off buying another Chanel bag.

I saw something similar like this on the 'celebrities & Chanel' thread a while ago but I can't remember who the celeb was. One girl's turn lock closure was broken just like this.
 

ceedoan

Crazy Handbag Lady
Sep 29, 2011
5,936
4,288
really, what happened with their bags?
some peeling on the chain strap, happened with both bags i think (she bought the same bag in two different colors and they were both brand new). there was actually i thread about it not too long ago, OP ended up having to send them both back repair. :nogood:
 

xxDxx

Member
May 1, 2013
440
1,483
Germany
This happened to my classic jumbo after the first use too (back in 2010) . The bag was sent to Paris to get it repaired. I had to wait 2 months to get it back.
 

ccbaggirl89

Member
Mar 26, 2015
7,438
10,749
Omg! Really puts me off buying another Chanel bag.

I saw something similar like this on the 'celebrities & Chanel' thread a while ago but I can't remember who the celeb was. One girl's turn lock closure was broken just like this.
i saw that too.. she didn't even fix it... it was liked taped back up! :lol: