Ok, I needed that two OMG in the title, but I am not exaggerating it ... I took my Bonbon out for a stroll today and came home notice the zipper pull is tearing. There's an obvious cut on the leather!! See photos:
I will take it back tomorrow for sure! I'm just so sad right now... I can't believe it breaks so easily. My DH said they will definitely fix the zipper pull for me, and I know they will. But what if it breaks again?
I am speechless. I can't believe this happened to your bonbon, the much coveted bag.
Shoddy workmanship for such a pricey limited edition....
I'd ask for a refund. If it happens again, they probably won't repair a LE.