I just got off the phone with Leslie Nelson; Head of Customer Service at Bluefly.com's corporate headquarters in NYC (212-944-8000; for those who want to call and complain). I was upset because UPS never came to get my bag yesterday. Leslie said that they had just been talking about me in a meeting, wondering where the bag was. I asked her about the fake bags they have been selling. She said that they have been investigating their source and sat down with their buyer and looked at a returned balenciaga bag, piece by piece. It was determined that the bag was authentic. :censor: :blink: and they are sticking to it. At least now I have names to go with my report to the BBB; you can file a report online. Here is the link for those who have been sent fake bags by bluefly. http://complaints.bbb.org/SelectComplaintLinkFrameSet.asp So basically they are going to keep selling those crappy fake bags! I encourage anyone who has purchased a fake handbag from Bluefly to contact Leslie Nelson or Peter C. from their corporate office. Maybe if enough of us call and complain at the appropriate level, something would be done. I just wish I lived close enough to go into their office with their fake bag and my real bags so that I can show them what a REAL bag is supposed to look like since they obviously do not know.