Omg, I am fuming at this time!! Shipped out a 3k+ item 02/08/08 @ fedex staffed location, since i knew int'l pkg needs more from than i can remember, paid 170 s&h fee have it delivered to UK by tonight 6PM(02/14/08, as i told buyer). As I track for est delivery time, it's still sitting in my frigging FedEx!? WTF!? i called the location where I shipped, all the friendlyness went bye bye as soon as I told them the situation 'Ma'am you've sign the air wave bill, which means we are only to 'assist' you but not liable for any shipment delay, it's a liability waiver' 'the package is at our main office, all you have to do is drop by, pay a 10 fee for us to fill out the missing form, and it should be on it's way'......HELLO!? Excuse me, that's the main reason I drop it off at a staffed location so they can let me know all the forms i need to fill out! It's not like I screw up on the the papers they gave me, it was NEVER given to me in the first place! He then went ahead said to me 'there's nothing we can do, you need to go there fill out the missing form if you still want it ship, We are not a Fedex agent, but a kinko agent." What's even worse is the Fedex 1800 rep, 'you've sign the air wave bill, we can't be responsibile for any missing forms, it's like a child, we can't hold you ever step of way' WTF!? Had I not called her in BF's place w/his parents in, I'd be screaming on top of my lunge! AARGGHHHH>"< When I sign the dam Airwave form, I was told FedEx is acting on behalf of my to transit the pkg, but not a word or any clue hinting that's a liability waiver form for FedEx. If the location i drop off is 'Kinko' agents, then why the #%(^*#$ they have the right to ask me sign something that's between FedEx and me!? I'm shaking at this time, but must go to work and scream my head off in the car, thanks for letting me vent. any help is appreciated.