I can't believe I got one when I don't even shop there that often!
I go in there once every season for myself when I get bored & cruise the outlet -- usally at max I only buy 5 items like 1 bag and small accessories to match but sometimes when I see good deals on keychains and small wallet I do buy a few to stock up for holidays/b-day/thank you gifts etc.
Occassionally I do purchase repeats of the same item, if my sisters or my mom likes it, but by no means do I buy like those resellers-- I've seen those resellers before and trust me I dont' even come close to their ability!
So I got the letter accusing me of being a reseller & due to my large purchase history! are they freakin' kidding me??
b/c I see the value in their product I get flagged as a person that should never shop with them again????
For all I can recall, I've only had like handful of large purchases with Coach.
The most recent was when my mom was visiting me -- she wanted to take things when she go visit relatives & friends so I thought I was being nice by paying for it. During those weeks, I bought like 3 handbags for myself & with 2 dublicated style because my mom wanted it too. All the other ones that we had alot and dublicates were of small accessories, like those small key wallets, key chain, and cosmetic bags b/c they were light and small for her to pack in her suit case-- so during the 3 wks she stayed with me, we went like at least once a week.
b/c she always think of new people to buy for or as 'back up' in case she forget someone or we'll go in to return/exchange it when she changes her mind, but I'm always within Coach's limit.
I even talked her out of many other things she wanted to buy! I mean honestly, for prices less than $20 who wouldn't get it? its great gifts! without spending alot!
Then the only other time I would make big purchases is during the holiday seasons & our annually family gathering. I have a large family & extended family not to mention friends, so I buy alot of the small accessories for the little ones and bags for the elders but never in duplicates, everyone always get something different from one another --I go there year after year b/c I think the Coach outlet has the most 'economical' finds for the women in my life-- bc I sure am not buying everyone an european designer bag, thats only for me
There were also a few occassions when my relatives flew in & they were buying in bulk & they reached their 'limit' and since I was an extra body there, I had made the purchase for them. (Why wouldn't I? its not like they fly to the States every month & I know its a lot cheaper for them to get it here) & not like I buy from Coach every day that I would think those purchases would effect me.
Honestly, Does that really target me as a reseller?
I mean minus the most recent purchases with my mom back-to-back like I said I personally only stop in once every season to buy my everyday-can-be-abused bags.
Shouldn't they at least give me a warning? maybe then I know I shouldn't help others buy their Coach items? nor buy anything other than for myself period. A warning like " WE CONDONE BUYERS WHO WANTS TO BUY OUR ITEMS AS GIFT TO HELP US SPREAD THE COACH NAME & PRODUCT --PLEASE ONLY BUY FOR YOURSELF BECAUSE WE BELIEVE KEEPING OUR BRAND A SECRET WOULD HELP US PROFIT MORE"
They have no idea, how many people I have turned to buy Coach b/c they got a gift from me!
Then Chanel/Prada/YSL should ban me from ever buying from them too! When I like something, I usually buy one of each color of the same style -- or the same thing in dublicate just bc its a different hardware color...and yes, I do buy for my mom and sisters too. just not other relatives...so shouldn't those 'premier' designers flag me too?
They don't instead, I'm always on their VIP for everything and with all my sales people..
so is it just me to think Coach is a bit ridiculous & a bit backward in their customer service?
Shouldn't they be thanking me for choosing them?
Beside my long vent-- here is the Q
Would calling their 'loss prevention' to explain make a difference?
b/c If I can't buy cheap gift items from them -- holiday shopping for the women in my life would be painfully expensive due to the large # of females in the family.
I go in there once every season for myself when I get bored & cruise the outlet -- usally at max I only buy 5 items like 1 bag and small accessories to match but sometimes when I see good deals on keychains and small wallet I do buy a few to stock up for holidays/b-day/thank you gifts etc.
Occassionally I do purchase repeats of the same item, if my sisters or my mom likes it, but by no means do I buy like those resellers-- I've seen those resellers before and trust me I dont' even come close to their ability!
So I got the letter accusing me of being a reseller & due to my large purchase history! are they freakin' kidding me??
b/c I see the value in their product I get flagged as a person that should never shop with them again????
For all I can recall, I've only had like handful of large purchases with Coach.
The most recent was when my mom was visiting me -- she wanted to take things when she go visit relatives & friends so I thought I was being nice by paying for it. During those weeks, I bought like 3 handbags for myself & with 2 dublicated style because my mom wanted it too. All the other ones that we had alot and dublicates were of small accessories, like those small key wallets, key chain, and cosmetic bags b/c they were light and small for her to pack in her suit case-- so during the 3 wks she stayed with me, we went like at least once a week.
b/c she always think of new people to buy for or as 'back up' in case she forget someone or we'll go in to return/exchange it when she changes her mind, but I'm always within Coach's limit.
I even talked her out of many other things she wanted to buy! I mean honestly, for prices less than $20 who wouldn't get it? its great gifts! without spending alot!
Then the only other time I would make big purchases is during the holiday seasons & our annually family gathering. I have a large family & extended family not to mention friends, so I buy alot of the small accessories for the little ones and bags for the elders but never in duplicates, everyone always get something different from one another --I go there year after year b/c I think the Coach outlet has the most 'economical' finds for the women in my life-- bc I sure am not buying everyone an european designer bag, thats only for me
There were also a few occassions when my relatives flew in & they were buying in bulk & they reached their 'limit' and since I was an extra body there, I had made the purchase for them. (Why wouldn't I? its not like they fly to the States every month & I know its a lot cheaper for them to get it here) & not like I buy from Coach every day that I would think those purchases would effect me.
Honestly, Does that really target me as a reseller?
I mean minus the most recent purchases with my mom back-to-back like I said I personally only stop in once every season to buy my everyday-can-be-abused bags.
Shouldn't they at least give me a warning? maybe then I know I shouldn't help others buy their Coach items? nor buy anything other than for myself period. A warning like " WE CONDONE BUYERS WHO WANTS TO BUY OUR ITEMS AS GIFT TO HELP US SPREAD THE COACH NAME & PRODUCT --PLEASE ONLY BUY FOR YOURSELF BECAUSE WE BELIEVE KEEPING OUR BRAND A SECRET WOULD HELP US PROFIT MORE"
They have no idea, how many people I have turned to buy Coach b/c they got a gift from me!
Then Chanel/Prada/YSL should ban me from ever buying from them too! When I like something, I usually buy one of each color of the same style -- or the same thing in dublicate just bc its a different hardware color...and yes, I do buy for my mom and sisters too. just not other relatives...so shouldn't those 'premier' designers flag me too?
They don't instead, I'm always on their VIP for everything and with all my sales people..
so is it just me to think Coach is a bit ridiculous & a bit backward in their customer service?
Shouldn't they be thanking me for choosing them?
Beside my long vent-- here is the Q
Would calling their 'loss prevention' to explain make a difference?
b/c If I can't buy cheap gift items from them -- holiday shopping for the women in my life would be painfully expensive due to the large # of females in the family.
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