I was reading another member's thread this morning regarding a problem she had with the same type of bag. I first purchased this bag in October, and a few weeks after a huge section flaked off the bottom of the bag exposing the silver underneath. I swapped it out at coach. The hangtags with the sequins keep melting, so I have been through three of those since. And JUST NOW, when I picked up my glam tote to take it out with me, one of the straps RIPPED a quarter of the way down the bag. I am so fed up. I actually started tearing up. So now I am going to the Coach store to see if I can just put the money for this bag towards another one. I don't have any problems with any of my other Coach bags, including my other glam totes. Ugh.