OMG!!! Help, what happened to my bowler?

jen0575

H-appy!
O.G.
Aug 3, 2006
2,586
4
In an orange box!!!
Girls, help me. The anchor to the straps of my chanel bowler is loose. I got the bag from ebay and had smooth authenticate it and all was well but after using it for a few days I saw this and I couldn't help but cry. What happened to my beautiful bag?

I have to tell you that I carry a lot on my bag and I have lots of stuff inside. Did I do this to my bag?:crybaby:
 

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Swanky

Admin
Admin
O.G.
Jan 12, 2006
86,674
7,050
Do you have the receipt? If so, that store will handle the repair for you.
 

Swanky

Admin
Admin
O.G.
Jan 12, 2006
86,674
7,050
I would only buy a bag w/ a receipt for this very reason.

You can take it to your local Chanel boutique and they can send it our for repair, but it won't be free if you don't have a recent receipt.
It's possible you overstuffed it, or weren't careful enough. . . I don't know.
 

babydollqueen

Member
Oct 29, 2006
211
0
Melb
well the most horrifying thing happened in the shop today, i was in chanel boutique looking at the luxe bowler, i tried slinging it over my shoulder and the STRAP BROKE! one of it broke! I WAS like OMG, for a bag that costs so much, i cant believe it broke, i didnt even use any force. now im quite hesitant to buy the bowler.:shrugs:
 

Smoothoprter

Mon for short
Authenticator
O.G.
Mar 28, 2006
29,037
114
CALI
www.etincelerauthentications.com
Take it into Chanel, even without the receipt they will repair it. Repair costs seem to be reasonable and this bag is relatively new, so I wouldn't be surprised if they fixed it at no cost.

I never had this problem with my luxury bowler.
 

Twinklette

Over*the*Rainbow
Feb 22, 2006
3,683
3
Oz
Wow that was one of my fears w/my bowler. It didn't seem too sturdy where the chain was anchored. I hope that you can get it repaired with no issue!
 

Jayne1

Working Canvas
O.G.
Aug 2, 2006
28,359
6,051
Toronto
well the most horrifying thing happened in the shop today, i was in chanel boutique looking at the luxe bowler, i tried slinging it over my shoulder and the STRAP BROKE! one of it broke! I WAS like OMG, for a bag that costs so much, i cant believe it broke, i didnt even use any force. now im quite hesitant to buy the bowler.:shrugs:
It wasn't even stuffed! It was empty and it broke? That is totally unacceptable!
 

swee7bebe

Sofa King Addicted
O.G.
Mar 1, 2006
2,815
198
nj
the same exact thing happened to my vintage ligne flap. i didn't have a receipt because i bought it 2nd hand...bring it to the chanel store. they can fix it. the Sa told me it usually costs about $30 and takes about 4-6 weeks. I dropped it off about a week or two ago...i'll let you know how it looks. i almost freaked out when i saw it...you'd think that for the price of their bags, the leather would be a little more durable.