So I took two of my vintage Chanel bags for some leather conditioning and scuff-coverage to a reputable place--great reviews, reccomended by style websites, etc.-- At first when I got them they looked GREAT, and i took them outside to my car only to find a HUGE black stain on the white shirt I was wearing. It had been raining, so I wondered if that + whatever she did to the bags had caused some of the stuff she used to cover the scuffs to come off. I went back immediately to complain and she took a cloth over it, was very apologetic--INSISTED she didn't use shoe polish but rather "edge cleaner" or something to that extent--and said there shouldn't be any more problems with it. So I took it home and waited a while, and I took my own damp cloth over it to see if it would be safe to wear in the rain with any color besides black. NOT SAFE. Black ALL over the cloth.
Now, what I'm wondering--did she totally ruin my vintage Chanel beauties? Should I ask for my money back or demand that she further fix the problem? Is there anything she can even do at this point?
I know this sounds pathetic but I am SO sad about this. Please let me know if this has happened to any of you, or if not just tell me what you would do in my situation!! Thank you ladies
Now, what I'm wondering--did she totally ruin my vintage Chanel beauties? Should I ask for my money back or demand that she further fix the problem? Is there anything she can even do at this point?
I know this sounds pathetic but I am SO sad about this. Please let me know if this has happened to any of you, or if not just tell me what you would do in my situation!! Thank you ladies