Oh my dear PS1, say it isn't so!!

stephluvspurses

i love me some bags!
Tragedy has struck my PS1 and I don't know how it happened!
I brought my bag to work the other day, sat it on my desk, and went about my business.
Low and behold, I look over and I see this horrible tear!
<img src=&#8221;http://www.imaginedbysteph.com/img_ps1.jpg&#8221;>
Please help! What should I do? I have already written to customer service at PS, and I haven't heard anything in over a month....the bag was purchased in August of 2010.

Wahhhhhhh!!!
 

Elliespurse

Moderator
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Jun 21, 2009
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Oh no, it looks like it could be repaired by PS or a professional repair shop though. Hope you hear from PS soon.
 
May 11, 2008
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Keep contacting customer service at PS - they seem to get very busy but they do get back to you eventually and are very helpful. They just need a reminder email or two. (Not great, I know, but I think it's just one or two people responsible for customer service and they surely get swamped.)