Been having repeated mail problems, finally solved them in the last month or so. Because of this, I contacted my local Coach store and asked if I had missed the card in the mail. She explained the whole random thing, which I know and completely understand...and told me that I hadn't been selected this time around. Then she asks me to hold. One of the other SAs who I see and talk to all the time got on the phone and said she'd give me the discount "no problem". Shoot, that wasn't why I called. I feel bad now. I did want the discount, but I also feel like I wasn't selected this time. It's a lotto basically and I didn't get it, fair and square. The reason for my call was simply to make sure the mail hadn't been lost or returned, AGAIN. (USPS...grrr - this has been a fiasco). My store calls sometimes, and mails sometimes so it's hit or miss on that. Anyhow, I just can't do it. I can't go in there and ask for the discount knowing full well that I wasn't supposed to receive it this time. I don't know why. It's odd and the guilt is driving me bananas. Does this make sense? I don't feel entitled to it. It's a special thing given out a few times a year to randomly selected people. It doesn't always work perfectly, but it is what it is. This time isn't my time. Am I overthinking this?