Several months ago I had a non-paying bidder whom I sent several invoices to over about a month. I'd never be this patient now! Today I got an email from her saying that her account has been suspended due to getting more than 5 NPB strikes and how it's because she's been ill and if I could please remove the strike and leave positive feedback because she wants to buy Christmas presents for her family.
Should I just ignore her or send her a sternly worded email? I can't leave feedback any more, as it's been so long and I don't think there's a way to remove a strike.
Frankly, I think we've all had enough of the being sick excuse. Her feeback was private when she bid on my item and she either had more strikes before I gave her one, or she accrued them while "being ill," oddly enough not being ill enough to bid but too ill to pay or communicate. I'm way beyond giving anyone the benefit of the doubt on ebay; it's been too rough a ride.
Should I just ignore her or send her a sternly worded email? I can't leave feedback any more, as it's been so long and I don't think there's a way to remove a strike.
Frankly, I think we've all had enough of the being sick excuse. Her feeback was private when she bid on my item and she either had more strikes before I gave her one, or she accrued them while "being ill," oddly enough not being ill enough to bid but too ill to pay or communicate. I'm way beyond giving anyone the benefit of the doubt on ebay; it's been too rough a ride.