What do I do here?
I had a buyer from France..bid, didn't pay. I waited a week and sent the Unpaid Item Reminder. I heard a few excuses from her but no payment and 2-3 days to respond to my emails. I waited yet another week, gave up, closed the UI Dispute and left her a negative (I hate doing that, but I thought she earned it).
Now she's come out of the woodwork and announced to me that she's going to pay and still wants the item. Apparently she has just made a WU payment (no Paypal account) and just sent me the control #. If I verify that she did in fact pay, I feel awful about her negative. What can I do? It left her with 0 feedback (1 pos. 1 neg.). Was I hasty in leaving a negative?
I had a buyer from France..bid, didn't pay. I waited a week and sent the Unpaid Item Reminder. I heard a few excuses from her but no payment and 2-3 days to respond to my emails. I waited yet another week, gave up, closed the UI Dispute and left her a negative (I hate doing that, but I thought she earned it).
Now she's come out of the woodwork and announced to me that she's going to pay and still wants the item. Apparently she has just made a WU payment (no Paypal account) and just sent me the control #. If I verify that she did in fact pay, I feel awful about her negative. What can I do? It left her with 0 feedback (1 pos. 1 neg.). Was I hasty in leaving a negative?