So I called NM regarding my garbage service yesterday and told them I wanted a refund on the Firsts that I bought. They told me that since my ORIGINAL purchase (the Chloe I returned) was on my NM card, they could only give me a NM GIFT CARD because I have already cancelled my NM card because of all the crap service I have gotten from them. The difference that I paid yesterday was around $450 or something and they said they can send me a check for that once MY check clears blah blah blah. They refused to budge on the gift card issue and will not give me a check even though I obviously paid off my NM card in full for the original amount back when I bought the bag. So now what???? Am I supposed to sell these two brand new bags on friggin eBay just to get cash out of them so I can go to Nordies where the SA's AND the CS is great? I am just so frustrated right now!