Not happy with my layaway purchase from Fashionphile

jedi-girl

Member
Sep 21, 2016
24
15
So I had an evora MM on layaway since November. I finally received it yesterday and was so disappointed when I opened the box. No fault of fashionphile at all, I just wasn't happy with the pre loved condition of the bag.

It had a couple cracks and the handles were real worn. Neither of which I was able to tell in the pictures.

*siiiiiiigggghhhhhhhh*

I just dropped it off at fed ex to send back, I wish I would have taken pictures but I was in such a hurry to get it out of my hands and back to fashionphile.
 

fabuleux

STAND UP
Aug 3, 2014
19,157
39,090
So I had an evora MM on layaway since November. I finally received it yesterday and was so disappointed when I opened the box. No fault of fashionphile at all, I just wasn't happy with the pre loved condition of the bag.

It had a couple cracks and the handles were real worn. Neither of which I was able to tell in the pictures.

*siiiiiiigggghhhhhhhh*

I just dropped it off at fed ex to send back, I wish I would have taken pictures but I was in such a hurry to get it out of my hands and back to fashionphile.
When you receive your money back, maybe save a little bit longer and purchase one in "like new" condition if you want to go the pre-loved route. Or save even longer and buy one brand new. Good luck!
 

jedi-girl

Member
Sep 21, 2016
24
15
When you receive your money back, maybe save a little bit longer and purchase one in "like new" condition if you want to go the pre-loved route. Or save even longer and buy one brand new. Good luck!
Definitely will. I know what to look for now!
 

jedi-girl

Member
Sep 21, 2016
24
15
That's a bummer. Especially after waiting all that time only to be disappointed.
At least you'll be able to use the money on something else now! :biggrin:
I'm already plotting on what I "need" to buy LOL.

I really had my heart set on an evora too. I wish it wasn't discontinued.
 
  • Like
Reactions: Kidclarke
Sep 5, 2016
159
155
So I had an evora MM on layaway since November. I finally received it yesterday and was so disappointed when I opened the box. No fault of fashionphile at all, I just wasn't happy with the pre loved condition of the bag.

It had a couple cracks and the handles were real worn. Neither of which I was able to tell in the pictures.

*siiiiiiigggghhhhhhhh*

I just dropped it off at fed ex to send back, I wish I would have taken pictures but I was in such a hurry to get it out of my hands and back to fashionphile.
I've noticed they stopped taking complete photos of the date codes which to me raises a red flag. Their prices are so high because so many take advantage of their layaway and they highly advertise their buy back program so who knows how many abused the bag previously. Always read for cracks, tears, and glazing issues in item condition. Hopefully you get a full refund:smile:
 

TrixyG

Member
Dec 12, 2016
406
1,331
San Diego
So disappointing, especially with a bag you can't buy brand new :sad:
What are thinking of buying now?

I'm lucky to live 40 minutes from Fashionphile, so any bag purchase I can drive up and look at in person before I buy... and they are very good about answering questions or providing additional pictures
 
  • Like
Reactions: ccbaggirl89

ccbaggirl89

Member
Mar 26, 2015
7,698
11,375
you do lose a percentage of your payment when you return a layaway, sadly. i had it happen once with them, but it was because i didn't like the bag, not because of their photos or description. if you purchase from fashionphile it really is best to buy outright and then return it if it doesn't work. don't give up.. just stalk their site for one in better condition if you really want that bag; i have found their photos to be highly accurate, and if you call they will even go get the bag and talk about it with you and describe it more.
 
  • Like
Reactions: TrixyG

Dawn

seriously?
Moderator
O.G.
Sep 2, 2006
26,292
1,347
United States
So disappointing, especially with a bag you can't buy brand new :sad:
What are thinking of buying now?

I'm lucky to live 40 minutes from Fashionphile, so any bag purchase I can drive up and look at in person before I buy... and they are very good about answering questions or providing additional pictures
that's awesome! I'm kind of glad I don't live near them though...haha.
 
Jan 2, 2017
77
6
So I had an evora MM on layaway since November. I finally received it yesterday and was so disappointed when I opened the box. No fault of fashionphile at all, I just wasn't happy with the pre loved condition of the bag.

It had a couple cracks and the handles were real worn. Neither of which I was able to tell in the pictures.

*siiiiiiigggghhhhhhhh*

I just dropped it off at fed ex to send back, I wish I would have taken pictures but I was in such a hurry to get it out of my hands and back to fashionphile.
Such a bummer - what did they have the condition listed as? Time to go shopping! :smile: I've had good luck with Lollipuff (small selection, though) and now Trendlee (pricing varies widely in terms of what I think is a deal or not. I just got a great deal on a favorite but some of their other bags didn't seem so competitively priced. Anyway, there's a sale going on now :smile:).
 
Jan 2, 2017
77
6
So disappointing, especially with a bag you can't buy brand new :sad:
What are thinking of buying now?

I'm lucky to live 40 minutes from Fashionphile, so any bag purchase I can drive up and look at in person before I buy... and they are very good about answering questions or providing additional pictures
oooh lucky! That would be dangerous for me haha