For the most part their dress code is pretty generic; blue jeans, sweaters and button downs are available in all sizes. The management at this particular store may have had their own personal beliefs.
As a company that makes apparel they do not cater to plus sizes at all, maybe the management team took that and ran with it....all the way to a discrimination law suit.
I agree, the company attitude about Plus sizes is obvious just in their merchandise. NO plus sizes in clothing at all, no shoes available in Wide widths. And shoe width size isn't just a matter of how much you weigh, some of us just have wide feet. Back in the 60s and 70s when I was wearing a size 8 - a
1960s size 8, not the current measurements which would probably be equivalent to today's size 4 - I still needed a Wide width shoe. Some of us were born with Duck Feet and some weren't.
And when almost all jewely retailers have added ring sizes 9 and even 10 to their inventories, Coach merrily goes along selling only the standard 1980s size range of 6-7-8. When their jewelry items are made by a major 3rd party manufacturer anyway (is it still Carolee?), how big of a problem would it be to add one or two larger sizes?
So their disgusting and hugely insensitive "If you ain't thin, you ain't In" attitude doesn't surprise me. I really hope they get their scrawny corporate asses ripped in court.