I bought a marked-down Chloe bag at the Fashion Valley Nordstrom when I was recently visiting San Diego. It was a spontaneous purchase - think I was more motivated by the savings than by a true love for the bag, but since it was still almost $800 I changed my mind and decided I should save my $ for a bag I really can't live without. I live in LA so, about a week after buying it and without never having carried it, I tried to return it to the nearest Nordstrom (South Bay Galleria). I was told that that store can't accept Chloe returns. I ended up having to call a few different Nordstroms in my area to find one that sells Chloe bags, as those were apparently the only stores that could accept Chloe returns. Has anyone else experienced this with Nordstrom and with other brands besides Chloe? I don't typically make impulse purchases but this surprised me. Seems more like a logistics issue rather than a customer service issue, but you'd think that a chain like Nordstrom could figure out a way.