I went into Tiffany's on October 7th. I purchased the Tiffany lock triple bangle set. The only one they had left in the store was the display which was tarnished, so the SA said they would send me one at no additional charge. My receipt said that the package is estimated to deliver on 10/13. It never arrived. Finally on Monday I called, and they said it was delivered and signed by someone named Mary Sullivan. That's obviously not me. So the Tiffany rep on the phone said that they would contact UPS to start an investigation that could take 18 business days! ush: I'm seriously PO'd and tempted to just return it when it finally arrives.