Hi there,
I bought my PS II mini from Ssense three years ago. It hasn't really been used in the last 18 months as I had a baby girl and it just isn't big enough for all the stuff I need to carry with me on a day-to-day basis. Prior to this I used it at least four times per week. I took it out last week and hardware/clapse (I'm not sure what to call it) that holds the handbag strap onto the bag broke. I've emailed them three times to ask who I should take it to to be repaired and I've had zero response.
Any suggestions, I'm based in Sydney and really don't want to take it to my local repair place (even though they've been really good in the past) as I want it fixed properly. Any ideas?
I bought my PS II mini from Ssense three years ago. It hasn't really been used in the last 18 months as I had a baby girl and it just isn't big enough for all the stuff I need to carry with me on a day-to-day basis. Prior to this I used it at least four times per week. I took it out last week and hardware/clapse (I'm not sure what to call it) that holds the handbag strap onto the bag broke. I've emailed them three times to ask who I should take it to to be repaired and I've had zero response.
Any suggestions, I'm based in Sydney and really don't want to take it to my local repair place (even though they've been really good in the past) as I want it fixed properly. Any ideas?