No order status found for this order number in the system

coachfreak

Looking for LVOE
I got this message when I typed in my order number for the pink patent ergo I ordered yesterday.

"No order status found for this order number in the system"

Is this normal? I usually don't look it up till I get the e-mail with the info, but since I was calling for tracking on the blue Miranda I asked for the order number on the pink patent bag.
 

luvamoramore

Member
Apr 27, 2007
1,629
0
46
I think it is b/c your order hasn't been processed yet and JAX is waiting for a new shipment. My guess is that your pink patent is probably B/O since they had so many people placing orders and they just got a few coming. The demand is more than the supply for now. Hopefully you won't have to wait too long.
 

coachfreak

Looking for LVOE
I think it is b/c your order hasn't been processed yet and JAX is waiting for a new shipment. My guess is that your pink patent is probably B/O since they had so many people placing orders and they just got a few coming. The demand is more than the supply for now. Hopefully you won't have to wait too long.
Ahhh but don't you normally get told you are on backorder when they place the order? Although when I got my LE jean patchwork XL hobo in '05 they called me days later to say they had to refund me because they were sold out.

If I call Coach Customer Service will they be able to tell me if I am on backorder? How long should I wait before calling?
 

luvamoramore

Member
Apr 27, 2007
1,629
0
46
Usually they tell you if an item is on B/O when u place an order. If you call them tonite or tomorrow, they s/b able to tell u if it is on B/O or not. If they have any, it should ship tomorrow or Monday at the latest.
 

donnalynn11

Member
Jul 25, 2007
6,552
4
I got the same message when I checked the status of the black satchel I ordered yesterday. When I called today, they said its in the system as b/o and when they get them in next week, it should ship out. I'm still leary about this whole b/o thing though.
 

entheos

so CoachyCoachy
Feb 8, 2007
1,868
0
Wow, I was thinking PINK . . . PATENT . . . ERGO . . . in a soft pink that would be really pretty! . . .:sad: sorry, you can't get it . . .
 
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