I just have to express my frustration, anger, and irritation somewhere. I placed an order on eluxury for some LV items pre price increase. I was really excited by the Galliera PM. My credit card was charged, I got the shipment confirmation email, and I called yesterday to make sure that the order was shipped (the rep on the phone told me that it was on the fedex truck as we speak). Then this morning I get an email confirming the return of my order. I called, and the rep said that the order had accidentally been cancelled. She went on to say how the other reps could have told me that b/c the cancellation was in their system for a couple of days. She said that she could redo the order for me but that she could not authorize a price reduction to adjust for the price increase - which was the whole point of my ordering the items before 8/19. So they are willing to redo my order at the new higher prices. I declined. I am going to stick with Neimans and LV botiques from now on, which is a shame b/c I have never had a bad experience with eluxury until now.