I purchased a bag on eBay. The bag arrived but had a rivet inside indicating it was a Nordstrom's refurbished bag. I contacted the seller and requested to return the item since that was not disclosed in the auction. The seller replied almost immediately and said they would take a return with no problem as long as it was dated within two days of the email and then they would refund me within 4 days of receiving the bag back. I sent the bag back within the two days and sent the seller a message indicating that it had been sent. I also gave them the tracking number. I have heard nothing from them since July 28 when they authorized the return. The tracking number indicated that USPS attempted to deliver August 1 and left a notice. As of yesterday they had neither contacted the post office nor retreived the package. I sent another message yesterday with the attempted delivery date, the tracking number and requested that they call the post office to arrange delivery or they please pick up the package. I also indicated that if the package was returned to me I would have to insist that they reimburse me for sending it a second time. No reply. I sent a follow-up message today stating, "I am concerned that I have not heard from you since July 28. I hope everything is okay and I await your reply. Thank you." I don't want to jump the gun and get nasty. The seller has LOTS of positive feedback and they were very professional in their email authorizing the return. However, I paid $355 for the bag and $20 for shipping. I cannot afford to simply lose $355 or to pay the extra shipping mulitple times. Where would you proceed from here? I don't want to be a newbie who immediately files a complaint, but I cannot get screwed on this amount of money. How long does a person have to file a PayPal stop payment? Where do I go from here?