newbie: any problems with LV quality from elux?

psaseattle

PNW Hermes-aholic
O.G.
Apr 4, 2008
738
196
Sun Valley, ID
Hi,

I am debating whether to go to my local LV for the Galliera or to order it thru elux and save sales tax. I'm hesitant about spending over $1000 on a bag i can't inspect in person before purchasing and I've heard mixed things on the internet about other people's experiences buying LV thru elux.

Seems a lot of you buy thru elux - any issues with quality?

thanks for the advice!
 

parvenu_bag

Member
Feb 13, 2008
104
0
32
i've heard of a few on this forum, its really weird because i dont know if people have the same problems with italian bags, i've been very surprised to hear about people talking about gold chipping off and bags that have defects
 

rogicoco

O.G.
Aug 28, 2006
944
1
i had a problem with one bag but it was returned with no problem. i bought several others with no problem. ii would continue to buy from e luxury.
 

sdesaye

Member
Mar 14, 2008
2,188
2
Charlotte, NC
I've bought several bags from eLux, even returned a few. However, the Baggy PM I got had been used, but the scratch marks that were on the outside buckles seem inconsequential, not too mention inevitible from me upon the first use so I let it slide, plus I saved on tax. I think if you buy right at the launch it would be impossible to get someone else's return.
 
Aug 16, 2006
1,243
7
Yes, I have had problems with LV from eLuxury. I bought a black epi leather speedy 25 and when it came, the leather near the top and stitches were cracking slightly. This was before any use. I was concerned that the more I used it, the worse it would become, so I returned it.

I'm a bit suspricious of eLux after reading some horror stories here. Some people believe that eLux is where LV shifts their stuff that they can't sell in stores! I obviously don't know the truth, but just throwing it out there so you know.
 

ShkBass

Just another member
O.G.
Sep 30, 2006
5,264
1
UK
i have had no problems myself
and their customer service has always been great
 

Lvbabydoll

O.G.
Mar 2, 2006
44,836
46
California
I've ordered many items from eLuxury. No problems for me. I just ordered a piece today, in fact. I don't hesitate to order from them.
I agree, no problems here and I've ordered everything from LV bags, wallets and Inclusions to Marc Jacobs items to Juicy charms.
 

LABAG

O.G.
Jan 23, 2006
3,091
116
I shop with ELUX, there isn't an LV WITH 150 MILE FROM ME SO,......i love that I do not have to pay sales tax.
've been shopping with them for about 3 years and have had no problems, Their SA ARE ALWAYS VERY HELPFUL'
I don't AGREE THAT THEY ONLY HAVE OLD THINGS or unsaleable things, i JUST BOUGHT THE gALLERIA AND mONTY AND THEY ARE BOTH NEW BAGS.
Sorry for those with problems, but I will continue to buy from them.:tup:
 

psaseattle

PNW Hermes-aholic
O.G.
Apr 4, 2008
738
196
Sun Valley, ID
Hi everyone - thanks for all the feedback on your experiences. I think i will compromise and buy a speedy thru elux and go into the LV boutique (only 20 mins from me) for the galliera pm tomorrow. besides, i think elux is out of the galliera pm right now!:yes:
 
Jul 23, 2006
10,541
2,913
I've bought all my LV bags from elux and have been very pleased. I even made a couple returns with no problem. Plus, I love saving on the taxes.
 

SweetPurple

Member
Aug 13, 2007
17,136
14
If you are going to save on tax, then go for it ... if the quality is not up to par when you get it, their return policy is easy. You have 60 days vs. 14 days from boutiques.

I've only been disappointed once and they quickly fixed it and gave me a $50. store credit!